FAQ
Q: How can I get a discount?
A: We offer competitive pricing based on minimum order quantities. We also run promotional activities and issue coupons periodically.
Q: How long will you ship?
A: RTS products are shipped within 15 days. Customized products typically take 45 days after the deposit is received.
Q: How do you ship the goods?
A: Shipping methods depend on quantity. Express options like DHL/UPS/FedEx take 7-10 days; sea freight takes 45-60 days.
Q: What can I customize?
A: You can customize color, logo, shape, and packaging. Please contact us with your specific requirements.
Q: May I visit your factory?
A: Yes, you are welcome to visit our factory at any time. We can arrange airport or station pickup for you.
Q: What is the warranty period?
A: We provide a 3-year warranty for our LED lighting products to ensure peace of mind and long-term reliability.