Q1. When can I get the price?
A: We usually quote within 24 hours after we receive your inquiry.
Q2. Are your samples free or do they need cost?
A: For low-value products, we provide free samples (freight collect). For high-value items, sample costs apply but can be refunded after placing a formal order.
Q3. What is your payment term?
A: We accept T/T with a 30% deposit and the 70% balance due before shipping.
Q4. Can you do the designs for us?
A: Yes. We can customize packaging and carton boxes according to your specific requirements.
Q5. What about the lead time for mass production?
A: Off-peak season is 25-30 days after deposit; busy season is 40-45 days. We strive to deliver as quickly as possible.
Q6. Do you have any MOQ limit?
A: Our standard MOQ is 3000pcs. However, 1pc for sample checking is also available.