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Frequently Asked Questions
Do you support OEM or ODM customized services?
Yes, we provide full OEM and ODM support, including customized logos, packaging, and specific product designs to meet your market needs.
What is the standard production lead time?
Sample orders typically take 7-10 working days. For bulk orders, the lead time is generally 25-35 days depending on the order quantity and requirements.
How do you ensure the quality of the products?
Quality is our priority. We implement a strict QC process including raw material inspection, 100% aging tests, and a final inspection before shipment.
What kind of international certifications do you have?
Our products are manufactured according to global standards and hold certifications such as CE, RoHS, and other region-specific quality approvals.
What are your shipping and packaging standards?
We use high-quality, export-standard reinforced packaging to ensure products arrive safely. We support air, sea, and express shipping options.
Do you provide a warranty for your products?
Yes, all our lighting products come with a standard warranty period. Please contact our support team for specific terms related to your model.
Zeteo Light
