Frequently Asked Questions
Q1: Are you a factory or a trading company?
We are a direct factory, which allows us to guarantee first-hand, competitive pricing and strict quality control.
Q2: How do you ensure product quality?
All products undergo a 100% inspection process before shipment to ensure they meet our quality standards.
Q3: When can I expect a price quotation?
Typically, we provide a detailed quote within 24 hours after receiving your specific inquiry.
Q4: How can I obtain a sample?
If the product is not available locally, we can ship a sample to you. Note that sample fees and related shipping costs will apply.
Q5: What factors influence the shipping cost?
Shipping prices vary depending on the delivery port, the weight of the order, and the chosen shipping method.
Q6: Do you support customized packaging for OEM orders?
Yes, we provide full OEM/ODM support including customized color boxes, logo printing, and specific configuration requirements.
Zeteo Light
