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Frequently Asked Questions
Q1. What is the MOQ and delivery time for samples?
There is no MOQ required for testing. Sample testing is welcome, and mixed samples are acceptable. Samples typically take 5-7 days to prepare.
Q2. How long can the light operate during rainy days?
Our integrated solar street lights are designed with high-capacity batteries that can support backup operation for up to two weeks during continuous rainy weather.
Q3. Can you provide OEM or customized services?
Yes, we offer comprehensive OEM services including design, engineering, and quality control to meet your specific project requirements.
Q4. What shipping methods are available?
We typically ship via international couriers like DHL, UPS, FedEx, or TNT for fast delivery (3-5 days). For bulk orders, airline and sea shipping options are also available.
Q5. What is the warranty period for these solar lights?
We offer a 3-5 year warranty on our solar street lighting products. In case of any functional issues, we provide replacement components or new units according to the situation.
Q6. How does the intelligent sensor system work?
The system includes a light sensor for automatic dusk-to-dawn operation, combined with a microwave motion sensor that increases brightness when movement is detected to save energy.